Effective Date: 18/05/2023
This Privacy Policy describes how we collect, use, and protect the personal information you provide on our pottery website. We are committed to respecting and protecting your privacy. By using our website, you consent to the data practices described in this policy.
Information Collection
- 1.1 Personal Information We may collect personal information such as your name, email address, mailing address, phone number, and payment details when you interact with our website, place an order, or subscribe to our newsletter. We only collect this information when voluntarily provided by you.
- 1.2 Usage Data We may also collect non-personal information about your interaction with our website. This may include your IP address, browser type, device information, and pages visited. This information helps us analyse trends, administer the site, track user movement, and gather demographic information.
Information Use
- 2.1 Personal Information We use the personal information you provide to process your orders, respond to inquiries, provide customer support, and improve our products and services. We may also use your information to send you promotional emails, newsletters, or updates about our products and special offers. You can opt-out of receiving these communications at any time.
- 2.2 Usage Data We use usage data to analyse and enhance the functionality and performance of our website. This data helps us understand how visitors use our site, identify areas for improvement, and optimise the user experience.
Information Sharing
- 3.1 Third-Party Service Providers We may share your personal information with trusted third-party service providers who assist us in operating our website, conducting business activities, or servicing you. These parties have access to your information only to perform specific tasks on our behalf and are obligated to keep your information confidential.
- 3.2 Legal Requirements We may disclose your personal information if required by law, regulation, legal process, or governmental request. We may also disclose information to enforce our website policies, protect our rights, privacy, safety, or property, or the rights, privacy, safety, or property of others.
Data Security
- We implement reasonable security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Cookies and Tracking Technologies
- Our website may use cookies, web beacons, and other tracking technologies to enhance your browsing experience and gather information about how you interact with the site. These technologies collect non-personal information such as your IP address, browser type, and pages visited. You can adjust your browser settings to refuse cookies or alert you when cookies are being sent.
External Links
- Our website may contain links to external sites that are not operated by us. We are not responsible for the privacy practices or content of these sites. We encourage you to review the privacy policies of any external sites you visit.
Children's Privacy
- Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to remove the information from our systems.
Changes to the Privacy Policy
- We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically to stay informed about how we collect, use, and protect your information.
Contact Us
- If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us using the contact information provided on our website.
- By using our website, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy.